Have a question about something else or just want to say hi?
Email us at hello@bluxom.com
Have a question about an order or need assistance with an order? Email us at shop.online@bluxom.com
FREQUENTLY ASKED QUESTIONS
At the moment, we do not have a phone line for customers. Rest assured, all emails will be returned within 1-2 business days.
We do not offer returns on international shipping at this time.
For returns in the USA, there is a flat rate of $10 for restocking/shipping fees. Merchandise must be returned within 30 days of purchase with the original packaging.
We do not offer refunds on vibrators.
We do not offer refunds on items that are marked down or on sale.
For all provinces, a flat rate of $15 will be applied. Shipping costs will be calculated at the check out. We do not ship to territories.
